At Gracechurch, the month of September is usually full of back-to-back client presentations and workshops, and this year is proving no different. As we pore over the results of our London Insurers Report with our clients, there is one particular query which we are being asked over and over again: as open market business shrinks, what matters, really, when it comes to pitching for facilities (in other words, is it just about price)?
So, we surveyed over 400 London Market placing and producing brokers and asked those involved in facilities what matters.
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