Soft skills differentiate good from great in London Market claims: Marsh’s ReynoldsThe importance of soft skills in London Market claims management cannot be overstated with the ability to communicate effectively and...
Revealed: our 2024 Claims Service Quality Marque achievers Gracechurch has announced the latest achievers of its 2024 Service Quality Marque Scheme (‘SQM’) for claims. The independent...
What sets the 2023 SQM achievers apart?The 2023 Service Quality Marque achievers all get four fundamental things right, which can be summed up as follows: #1 They all deliver...