About the Role
As a data-driven company, we are very much focused on results. We value individuals who consistently strive for excellence, take ownership of their work, and actively seek out opportunities to innovate and improve. We encourage employees to set ambitious goals that go beyond what is outlined here. In return, we make a firm commitment to providing you with both the autonomy and resources needed to achieve those goals.
We recognise that everyone brings to the table different skills and experiences. For this reason, the following is intended to provide you with an overview of the role. This is not an exhaustive list of the qualities we look for, nor should you feel limited to the requirements listed below.
Duties
Project management
Work with third party vendors on projects at project launch and throughout fieldwork, mainly through email and phone contact.
Main point of contact for queries arising from fieldwork progress/inform senior colleagues if any significant issues.
Provide co-ordination and administrative support to Research Manager/Director. Offer suggestions as to improvement of processes.
Diary key events and help ensure projects keep to established timeline.
Consistently meet deadlines set by Research Manager/Director.
Research
Provide desk research and background insight to support pitches and projects.
Manage data collection, including using mail merge, Mailchimp Qualtrics and Maximiser
For qualitative projects, ensure all write ups received and entered into relevant formats.
For quantitative projects, check accuracy of data tables/charts.
Conduct in-person/remote in-depth interviews with junior/mid-level respondents.
Proofread data (qual and quant) and writing for accuracy and quality control, reporting deficiencies/areas for improvement to Research Manager/Director or direct to suppliers.
Provide reporting assistance on core benchmarking projects (qual and quant).
Conduct the first run of the analysis on projects. Develop a ‘story’ from the data, key themes arising from the research (qual and quant).
Check reports produced via automation and where necessary, build draft reports (Word and PowerPoint) from scratch.
Commitment to producing engaging and technically accurate analytical writing.
Marketing/Business development
Build specialist knowledge though desk research/take the time to learn about key assigned specialist areas (e.g. insurance business classes) by reading around the subject.
Expand business network by attending relevant conferences, webinars, trade body events or similar, networking, or joining a relevant industry group.
Contribute creatively; ideas and thinking in brainstorming or client planning sessions.
Requirements
Good communication, numerical and written skills.
High attention to detail with a strong commitment to producing error-free work.
Must have excellent interpersonal skills.
Must be a self-starter: able to act on initiative and without close supervision.
Enthusiasm and a drive to succeed.
Commitment to delivering high quality outputs.
Working knowledge of Microsoft Word, PowerPoint and Excel (plus Teams and Outlook) with a desire to become excellent in their use as tools to help research processes.
Experience of presenting and an interest in developing presentation/speaking skills.
About the Company
Gracechurch is a dynamic and thriving organisation, where a performance and growth-driven culture fuels our success as a company and individuals. We foster an environment that recognises and rewards exceptional performance, and firmly believe that the sky is the limit for those who are driven, ambitious, and able to make a lasting positive impact on the insurance industry.