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Claims TPA Monitor
The TPA Report analyses strengths and weaknesses of different TPA’s and the benefits and drawbacks of using TPA's within an insurer.
London Claims Monitor
Provides critical insight into various aspects of a clients’ claims service, from the perspective of the London claims Broker.
UK Claims Monitor
Identifies the specific attributes/features of the claims service which create positive/negative impact on the client’s overall NPS rating in the UK Regional Market.

Claims
The Gracechurch Claims Monitors provide clients with insight into the overall market trends and how they, as a company, compare in key service metrics.
Blog

Industry heavyweights back investment in claims talent after IACP-Gracechurch report
Industry heavyweights are urging the (re)insurance industry to lend their support to improving claims talent.

Soft skills differentiate good from great in London Market claims: Marsh’s Reynolds
The importance of soft skills in London Market claims management cannot be overstated with the ability to communicate effectively and...

Revealed: our 2024 Claims Service Quality Marque achievers
Gracechurch has announced the latest achievers of its 2024 Service Quality Marque Scheme (‘SQM’) for claims. The independent...
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