UK Insurers Monitor
The UK Mid-Market Insurers Monitor has been developed specifically for specialist and general insurance carriers in the UK insurance Market to benchmark corporate reputation and brand performance.
The Report benchmarks over 25 carriers against their competitors giving detailed analysis of service performance, brand ranking and objective recommendations on how to improve.
The UK Insurers Monitor provides essential input for UK carriers’ business development planning, market positioning, and strategy-setting.
Measures of performance include:
Brand ranking
Brand attributes & personality
Net Promoter Score
Marketing performance
Recommendations
All elements are reported by business class and other key demographics.
A Service Quality Marque accreditation will also be available for clients of this study who out-perform competition and achieve outstanding ratings.
