London Insurers Monitor
The London Insurers Monitor (LIM) is the leading independent report on corporate reputation and underwriting performance in the London insurance Market.
The Report benchmarks over 25 carriers against their competitors giving detailed analysis of service performance, reputation and objective recommendations on how to improve.
LIM provides essential input for London carriers’ business development planning, market positioning, and strategy-setting.
We work closely with the carriers challenging preconceptions and advising on the actions they need to take to improve broker service and better communicate risk appetite.
Measures of performance include:
Brand perceptions
Shortlisting
Brand reach
NPS
Detailed service and team/individual ratings
All elements are reported by business class and other key demographics.
