About the Role
We are looking for experienced B2B market research interviewers to join the Gracechurch Pulse Unit team.
The Pulse Unit complements our quantitative data collection with in-depth telephone interviews and helps our clients to understand the real experiences of brokers and customers.
This role benefits from:
Flexible shift pattern, within office hours (9am-5pm Mon-Friday. No weekends).
Flexible location, working from both our Richmond office, and from home (following completion of in-office training).
Full training provided.
Expected start date: Immediate.
Duties
Booking and conducting telephone interviews with target audience from in-house lists. No sales involved.
Requirements
Must have excellent communication skills and a track record of telephone interviewing (or Telesales).
Experience of financial services/ insurance a benefit.
About the Company
Gracechurch is a unique research consultancy, focused on the commercial financial and professional sectors with a market leading insurance practice. We use data, analytics and creative insight generation methods to help drive our clients’ performance.
We specialise in creative quantitative and qualitative research approaches (including advanced methodologies) to understand human behaviour and its impact on business performance. We provide high-quality, strategic advice to our clients and work closely with them to set platforms for change and improvement.
Areas we work in include brand development, culture change, service development and customer experience (CX).