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2024 Underwriting Service Quality Marque Achievers

Gracechurch is pleased to recognise the high-quality underwriting service of our 2024 Underwriting SQM awardees.

Congratulations to our 2024 Underwriting SQM winners: Canopius, Convex, The Hartford and Tokio Marine Kiln in London; Allianz Commercial in the UK regional market; and Arch in both.

Only those insurers which are laser-focused on service are putting themselves in the best position to compete and win.

The Underwriting Service Quality Marque is awarded to UK and London Market underwriting teams who meet our service quality standards and provide an excellent experience to their brokers and clients. It is based on the Net Promoter Score (NPS) achieved by each team over the previous year, combined with high scores on the customer-centric metrics of Collaboration and Customer focus.

View the full 2024 Underwriting Service Quality Marque achiever list here.

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