Insights

What sets the 2023 SQM achievers apart?

The 2023 Service Quality Marque achievers all get four fundamental things right, which can be summed up as follows: #1 They all deliver...

Mar 7, 20233 min read

Written by The Insurer | 14th February 2023 Gracechurch has awarded its Service Quality Marque to eight London insurers in 2023, The...

Feb 21, 20232 min read

Liberty Specialty Markets (LSM), part of Liberty Mutual Insurance Group, has been awarded the 2022 Outstanding Service Quality Marque...

Mar 1, 20221 min read

Beazley came highly recommended by claims broking specialists, achieving over 80% service ratings in the positive range and 44% service...

Feb 28, 20221 min read

Allianz Commercial has achieved the 2022 Gracechurch Claims Service Quality Marque SQM) after research found brokers appreciated its...

Feb 28, 20221 min read

Gracechurch, the independent insurance research consultancy, has awarded its coveted Service Quality Marque to three UK Mid-Market...

Feb 28, 20222 min read

After another turbulent year, Gracechurch awards six London insurers for proven claims service quality, setting the bar for the rest....

Feb 28, 20222 min read

Showing what good looks like increases competition and leads to market service improvements overall.

May 11, 20212 min read