Industry heavyweights back investment in claims talent after IACP-Gracechurch report
Industry heavyweights are urging the (re)insurance industry to lend their support to improving claims talent.
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Mar 7, 20233 min read
What sets the 2023 SQM achievers apart?
The 2023 Service Quality Marque achievers all get four fundamental things right, which can be summed up as follows: #1 They all deliver...
Oct 14, 20221 min read
Allianz rated best in class for motor claims
Written by Allianz | 7th October 2022. Following our strong performance in the Q2 Gracechurch mid-market claims survey, Allianz now leads...
Sep 29, 202212 min read
3 key challenges for London Market claims
Discover why Blueprint Two, delivering a customer centric claims experience and effectively leveraging technology & data are key challenges
Sep 21, 20221 min read
Where next for London market claims?
Ben Bolton, Managing Director for Gracechurch will be speaking at The Insurance Network's London Market Claims conference on 4th October...
Mar 1, 20221 min read
Liberty Specialty Markets awarded outstanding service quality marque by Gracechurch
Liberty Specialty Markets (LSM), part of Liberty Mutual Insurance Group, has been awarded the 2022 Outstanding Service Quality Marque...
Feb 28, 20221 min read
Brokers are loving… Claims Portals
Carrier provided tech portals are becoming increasingly common, especially in the UK mid-market but elsewhere too. And guess what,...
Feb 28, 20221 min read
Beazley Claims team achieves 2022 Outstanding Service Quality Marque
Beazley came highly recommended by claims broking specialists, achieving over 80% service ratings in the positive range and 44% service...
Feb 28, 20221 min read
Allianz Commercial receives claims service accolade
Allianz Commercial has achieved the 2022 Gracechurch Claims Service Quality Marque SQM) after research found brokers appreciated its...
Feb 28, 20222 min read
2022 UK Mid-Market Claims Service Quality Marque Winners Announced
Gracechurch, the independent insurance research consultancy, has awarded its coveted Service Quality Marque to three UK Mid-Market...
May 11, 20212 min read
2021 Claims Service Quality Marque Winners Announced
Showing what good looks like increases competition and leads to market service improvements overall.
Mar 17, 20211 min read
Gracechurch reports big drop in claims service in the SME market: Chubb and Allianz shine
Gracechurch the independent insurance research consultancy, has awarded its coveted Service Quality Marque to only two insurers out of 14...
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